Frequently Asked Questions

Straight answers on ordering, returns, warranty, and which kit fits your firearm.

Ordering & Shipping

We process and ship all orders within 2 business days. Orders placed on weekends or holidays are processed the next business day.
Once your order ships, you'll get a confirmation email with tracking information so you can follow your shipment's progress.
No, we currently ship within the United States only.

Returns & Refunds

You have 30 days from delivery to return or exchange an item. It must be unused, in its original packaging, and in the same condition as received. Some personalized or custom items may not be eligible. Email info@guardtechplus.com to start a return.
Once we receive and verify your returned item, we process your refund to the original payment method within 30 days.
You're responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend a trackable shipping method.

Warranty

Unless otherwise stated, our products carry a 1 to 5-year limited warranty from the original purchase date against defects in material and workmanship. The warranty covers the original retail purchaser only and is not transferable. Keep your original sales receipt or order ID as proof of purchase.
Contact us at info@guardtechplus.com or 717-275-0020 to get a return authorization before sending anything back. If your product is defective within the warranty period, we'll ship a replacement of equal or greater value at our expense.
Only products bought directly from GuardTechPlus.com, from GuardTech Plus on Amazon (sold/shipped by Amazon or Fulfilled by Amazon), or from GuardTech Plus on Walmart, eBay, or Etsy are covered. We have no other third-party seller agreements, and products bought elsewhere can't be verified as authentic or covered under warranty.
Batteries (internal or external), closeout/clearance products (these follow their own listed warranty), bonus or free product replacements, and any damage from misuse, excess force, wrong components, or improper rod alignment are all excluded.

Which Kit Is Right for Me?

The GCK5 Pistol Kit is built for everyday carry pistols and covers 6 calibers in a compact hard-shell case.
Our Universal Gun Cleaning Kits pair caliber-matched brass rods, brushes, and mops for pistols, rifles, and shotguns in one hard-shell case, so you're never scrubbing a 9mm bore with a .45 brush.
Yes — the AR-15 Cleaning Kit and the Universal Gun Cleaning Kit (223/5.56) are both built specifically for that platform and caliber.
Yes. ShieldPro is our duty-weapon kit built for the calibers and maintenance demands patrol, SWAT, corrections, and academy officers actually deal with. See our full Law Enforcement page for agency and bulk order options.

Dealers & Wholesale

Yes — we run a dealer program for gun shops, ranges, instructors, and FFLs. Visit our Become a Dealer page to apply. We review every application personally before sharing dealer pricing.

Company

Our products are designed, engineered, and tested in Pennsylvania, and contract manufactured overseas. Our warehouses are located in Pennsylvania and Minnesota, and our sales, marketing, and administrative operations are based out of Pennsylvania.
GuardTech Plus is a family-owned, Pennsylvania-based brand built on responsible gun ownership. We're owner-operated, founded by owners who love God, our country, and our freedoms.

Still Have a Question?

Email us at info@guardtechplus.com or call 717-275-0020.